ROCKY MOUNT, NC (January 9, 2023) — The N.C. Division of Motor Vehicles routinely receives complaints from customers who have been targeted by scammers claiming to be representatives of either the DMV or the N.C. Department of Transportation.
Recently, several law enforcement agencies have reported that many unsuspecting DMV customers are receiving scam emails from a group claiming to be from the “Department of Transportation” and encouraging targeted individuals to click on a link to pay a fine for an alleged driving violation.
Customers are encouraged to be aware of any emails from an individual or individuals using the address “notice@penalty-gov-us” claiming to be from the Traffic Division of the Department of Transportation. The email includes a link to make a payment for a fine.
“DMV customers must remain vigilant as criminals try newer ways to defraud customers and steal their identities,” said DMV Commissioner Wayne Goodwin. “If you receive any unexpected email alleging you owe the DMV or the State money, then be very wary and contact the agency to verify the truth of the communication from an official telephone number or email address, but do not use the contact info one appearing in the email.”
Commissioner Goodwin further said, “The NCDMV and the NCDOT will never send customers an email regarding driving records, driving history, or notices to pay fines related to driving violations. All notifications to customers concerning such violations would be on official letterhead or forms through regular mail.”
To limit confusion when searching for bona fide DMV services and information, consumers should seek out the following:
Go to the official NCDMV website www.MyNCDMV.gov.
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