RALEIGH, NC (March 14, 2019) — High speed internet access is necessary for us to be successful at school, at work, and in our daily lives. Today, Gov. Roy Cooper created the Governor’s Task Force on Connecting North Carolina, which will collaborate with state agencies to remove barriers and help make sure everyone has access to high-speed internet.
Sometimes, you might not be accessing internet at the speeds promised to you by your internet service provider. Here’s how to find out if that’s the case – complete the Department of Information Technology’s Broadband Speed Report. It takes only a few minutes, and you’ll learn whether the internet speed you’re getting matches the internet speed that your broadband service provider advertised. Completing the report also gives DIT a more complete picture of unserved and underserved areas in North Carolina.
If the internet speed you have doesn’t match what you should be getting from your broadband provider, file a complaint with our office’s Consumer Protection Division at 1-877-5-NO-SCAM or http://ncdoj.gov/complaint.